Purchasing a Package / Subscription / Program

BEFORE YOU BEGIN:

• The phrases “package,” “subscription,” and “payment plan” are used interchangeably in this guide.
• These directions are for a desktop browser – things may look slightly different if you’re using a mobile device.) 

This guide will take you through the process of signing up for your first appointment package. 

Purchasing a Package 

Step 1: After clicking the 10-session button on the Current Clients page, click the ADD TO CART button. 

Step 2: fill out personal information and click CONTINUE TO PAYMENT

Step 3: Enter your credit card details in the appropriate field. Read over the Guided Outcome Terms and check the box to indicate your understanding. Click COMPLETE ORDER at the bottom of the page.

From the confirmation screen you will see after purchase, you may click the green USE SUBSCRIPTION button to book your sessions right away, or find the certificate code in your confirmation email.

After completing your purchase, you will receive an email with the heading Product Order: [Your Name]. 

STAR OR BOOKMARK THIS EMAIL. You will need the enclosed certificate code if you don’t book all your sessions right after purchasing the package. 

Scheduling Sessions

Step 1: from the confirmation email, click the schedule link next to the certificate code. From the  Completed Purchase page, click the USE SUBSCRIPTION button.

Step 2: Scroll down to the appointment type that has a “code applied” message with your subscription code and the session price marked down to $0. Click the BOOK button. 

Step 3: You will see a calendar on the next page. If you don’t, scroll down until you see it. Confirm that your time zone is correct (under the date to the right of the calendar). 

Step 4: Select a date from the calendar to see available time slots for that day. If there are no available or convenient time slots on the calendar, use the < > buttons at the top of the calendar to navigate to the next month. 

Step 5: When you see a day and time that works for you, click the time button on the right and select the second option, “Select and Add Another Time.” 

Step 6: You will now see your selected appointment slot at the bottom right of the calendar pane under TIMES ADDED. To add additional appointments, repeat step 5 until you’ve reserved the number of appointment times in your package. 

Step 6: Scroll down if you don’t see a green CONTINUE button at the bottom of the page. Click to continue to the confirmation page. 

Step 7: Scroll down and confirm your contact information. Read the Terms and Conditions and check the box to indicate your understanding and agreement. Enter your physical address in the appropriate field and any additional info you want me to have going into your session. Click the CONFIRM APPOINTMENT button. That’s it!